Customer Comments

It's so rare to find a company that offer such excellent customer care from beginning to end.

Great quality beautiful furniture provided by patient knowledgeable staff with a customer focused approach. We constantly recommend you to family and friends.

Sarah (Hampshire)

To all the staff at Timberline

I am writing to say how pleased we are with our oak lounge and dining furniture.

When we had queries before ordering, we had speedy and helpful advice at all times. The items were all delivered very well packed and within the scheduled time.

Most were already assembled, and relevant items were assembled with ease. All furniture is beautifully finished, and in particular I like the precision hinges on doors instead of those annoying adjustable ones to be found on so much furniture these days.

My husband would like to point out that this is solid oak and therefore quite heavy, so be aware you may need some assistance with it!

Margaret and Peter M (Warrington)

Order delivered Ok. Goods very well packed with no damage at all, very pleased with the quality. Goods are just as they are displayed on the website. We are very pleased.

Sincerely Philip S

We are very happy with the bedroom furniture we purchased from Timberline. It is very solid and looks great and was cheaper than any other we found whilst researching.

We organised for Paul to come and unpack the furniture in the bedroom and assemble the bed and dressing table. He did a really good job and left it very tidy.

Would certainly recommend.

Thanks, Hazel and Simon R

Timberline - A Delight To Do Business With

I have dealt with Timberline over several years and always find their products and service are first class. They are friendly and courteous and always willing to go that extra mile to ensure a customer is totally satisfied. Dealing with Timberline is a delightful customer experience. I would recommend them to anyone.

Geoff T (Hampshire)

Had bought bedroom furniture previously and very pleased. So no hesitation in buying our dining room furniture from Timberline - very good service with excellent delivery and value. We are extremely satisfied customers.

Mr & Mrs M (Basingstoke)

Thank you, Timberline, for supplying the bespoke bookcase with cupboard at the bottom.It fits perfectly and is the ideal home for our cookery books and other kitchen items.

I am delighted that I was able to have something made to fit and in the UK too!!

Thank you, once again.

Mr & Mrs B.

I would like to thank you for your remote assistance in the purchase of our rather large, but lovely, new wardrobe.

Buying online, buying without physically seeing the furniture "in the wood" is always a daunting task but you made it a personable and attentive service.

"High Street" retailers please take note. This is how it's done.

Best wishes

Andy Francis

The lady in the Winchester store was very helpful & welcoming.

Mrs Dearing

As promised a short note to confirm our thanks for the support and interest you have shown in executing our order for the small table. The furniture is better than expected and when delivery was confirmed by your courier the delivery was faultless.

As mentioned on the phone we are also looking for a 'ladder table' so any developments at Timberline Furniture would be great - more than happy to order again from you and will be putting your company name to friends and family too.

Once again my thanks

James and Kathy

After two minor hiccups, ie: I had to remove plastic protectors on the bottom of the legs to stop it wobbling, and wood glue residue on underside of table, I am very pleased with the small oak wine table. It looks fantastic, and fits perfectly by the side of my sofa as a small side table.

Very fast delivery, and and Timberline Furniture are a pleasure to deal with.

Sarah Nancholas

We're delighted with our oak items from the Oregon range. Quality and value for money is excellent, customer service was helpful and friendly, delivery prompt. We are very satisfied customers.

MJ, Winchester

We have just woken up 24 hours after the delivery and looked at our new Pine Furniture. The first thing my wife and I said to each other is 'We finally have a Bedroom! WOW!'

We would like to thank you for all your pre-purchase advice and for remembering even the details of our room after 4 years. This more personal touch really made us look no further than your shop. When it came to delivery, unlike some of the bigger companies the Drawers arrived on time and with no fuss, which as wheelchair users, we really appreciated. It is so hard to run around after people for us.

Thank you!
Simon and Az

Dear Timberline,

We would like to thank you for the office furniture which we recently bought from you - a filing cabinet and a bookcase. Both pieces of furniture are very good value for money. The bookcase needed some constructions, which you willingly did for us. The items were delivered well-packed to protect them for their journey, and the delivery men carried them upstairs for us.

Altogether a most enjoyable experience. We would have no hesitation in recommending your shop to anyone else.

Kind Regards,
Richard and Pat L

Hello to staff at Timberline, just a short note to say I had to let you know how pleased I am.

  I am impressed with:
   1) The sales lady
   2) The quality of the furniture
   3) The speed of delivery - one week
   4) The protective packing around the furniture, hence no damage
   5) Value for money

Excellent all round

Many Thanks,

Dear Sir/Madam,

My wife and I would like to take the opportunity to say how delighted we are with our new furniture purchased from you.

It has been a pleasure to deal with a company who offer such a pleasant experience, starting with your excellent internet site, your very well stocked shop, the quality and price of your products and ending with goods that are secure and well packed.

It was a pleasant surprise to have our expectations well met!

Thank you and may your business prosper.

Mr K D


We would like to thank you for the office furniture which we recently bought from you a filing cabinet and a bookcase. Both pieces of furniture are very good value for money...

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